Please note this is a living policy, subject to continual refinement and expansion.

• Attendees will NOT be required to provide proof of vaccination or a negative test result at the Spring 2025 Strawberry Music Festival. However, we do strongly recommend that all attendees test negative for COVID-19 before traveling to the festival. 
• All attendees also must be ready and willing to mask if/when requested by performers and/or in performance areas.

• Anywhere there is a large gathering of people, there is a risk of transmission of illness, and ultimately, you will have to assess and assume that risk for yourself. Please continue to do your part to protect vulnerable populations from illness(es). 

The well-being of our attendees and the residents of Nevada County is our highest priority. Thank you for your cooperation and understanding. 

• Tickets and fees are non-refundable.
• Strawberry accepts all major credit cards. (An additional fee will apply to purchases made by credit card.) You also have the option to pay by check when ordering online.
• A shipping and handling fee of $4.00 per order + $1.00 per ticket will be applied to your order.
• Child and Teen Camping ticket holders must be accompanied by an appropriately ticketed adult.
• Strawberry Music Inc. does not guarantee third party transactions.
• Strawberry Music Festivals are held rain or shine, all acts are subject to change without notice.
• Strawberry Music reserves the right to refuse service.
• Strawberry Music, Inc. is not responsible for bodily harm and/or injury occurring at the festival.
• Strawberry Music Festival attendees must be willing to comply with ticket terms, festival rules, and general policy, as well as local, state, and federal law.

• Drive slowly throughout the campgrounds, the speed limit is 5 MPH.
• Keep all access roads clear to traffic and observe all festival boundaries. Strawberry Music Inc. reserves the right to tow vehicles at owner’s expense.
• Recycle and Re-Use! Please use our garbage/recycle stations to dispose of your refuse.
• Smoking or vaping are allowed ONLY in designated areas. Be courteous and make sure that no one else is breathing your second-hand smoke or vape. Check your festival program for locations.
• Strawberry Music Inc. is not responsible for lost or stolen items.
• Upon entering the event, you accept that your likeness (photo/video) may be used as promotional material by Strawberry Music Inc.
• Depending on the performer, video and professional lens photography may not be allowed. Please observe signs and announcements regarding video and photography in performance area.
• Conserve water by limiting showers to the “Strawberry Three-Minute Shower.”
• Consider your neighbors, location, and time of day when you decide to drum, clog, or amplify your music, which must end at 11pm.
• Remember our commitment to leave the Nevada County Fairgrounds in better condition than when we arrived.
• Please embrace our community’s commonly held ethos of kindness, cooperation, and consideration for others, commonly referred to as The Strawberry Way.

• Camping is first come, first served. There is plenty of space for everyone to have a nice camp site.
• Dry camping with any size/type vehicle is included in the price of a camping ticket.
• As campers arrive throughout the festival, please make them feel welcome and make space for newcomers in your neighborhood.
• Saving space is not allowed. Items used to save space, such as rope, tarps, and chairs, will be removed by staff. You may set up your camp to accommodate those who are yet to arrive; please use only the space necessary for your group.
• Please be considerate of others and park extra cars in one of the designated parking areas. Do not park unneeded vehicles on nice ground for camping.
• Staff is available to help you find a place to camp. Just ask for Camping Assistance when you arrive.
• Fires and charcoal cooking are not allowed. Off ground camp stoves (propane, white gas, or butane) are OK. Please keep your cooking space clear of flammable material.
• Put away alcoholic beverages when your camp is unattended.
• Quiet generators are allowed to run from 10am–2pm daily. We reserve the right to request you to turn off your generator if it is causing a disturbance.
• Please keep your site clean and move refuse to garbage/recycle regularly. It is the Strawberry Way to leave the festival grounds in better condition than we arrived.
• All festival campers must exit the grounds by 10:00 am on Monday.

• Be considerate of your neighbors. Refrain from talking loudly or making other loud sounds on the Music Meadow and other performance areas.
• All personal items, including blankets and chairs, must be removed from the Music Meadow at the end of each evening’s show.
• Smoking or vaping are not allowed on the Music Meadow. Please look for signs or see your program for a map of designated smoking/vaping areas.
• Using cell phones for anything other than a camera is prohibited on the Music Meadow. Please disable your flash and any other distracting lights in all performance seating areas.
• Observe all signage and announcements regarding professional photography and video. Professional lens photography is allowed on a case-by-case basis.
• Outside alcohol and beverages are allowed, but please NO GLASS on the Music Meadow.
• No frisbee throwing on the Music Meadow.

Qualified and bona fide service animals, as defined by the ADA, are welcome at the Strawberry Music Festival. Pets and emotional support animals are not granted admittance.

Recently our festival has experienced an increased attendance of non-service animal pets, who have accompanied their owners in violation of California and federal law. It is a crime to misrepresent a pet as a service animal. As a result, we have been forced to develop a service animal policy and procedure. The policy and procedure will be strictly enforced and implemented in the interest of ensuring that bona fide service animals are permitted and all other animals are prohibited from the Strawberry Music Festival.

All service animals must be trained for a specific function, related to a disability, housebroken, leashed, and under the direct control of their handler at all times. By law, if an animal’s purpose or task is to provide protection, emotional support, well-being, comfort, or companionship, it is not considered a service animal and may not attend the festival with you. Those who bring any animal other than a service animal will not be allowed admittance.

Service animals will be banded at the gate by a member of our Safety & Security staff.  After the service animal has been credentialed, it is unlikely that you will be approached again, unless the animal causes a problem.

Persons who are found on-site with a non-service animal will be escorted off of the festival grounds but may return without the animal. Strawberry Music Inc. reserves the right to refuse service to any individual whose conduct poses a direct threat to the health or safety of other individuals or service animals.

We are looking forward to seeing many of you in person at Strawberry’s festival this year! The Spring 2025 Strawberry Music Festival will be held May 21st–26th and the Fall 2025 Strawberry Music Festival will be held October 16th–20th at the Nevada County Fairgrounds in Grass Valley, CA.

Options for Spring 2020 Ticket Holders

The FINAL 2020 Ticket Holder Exchange redemption process is now available for Spring 2025. Please use this form to initiate your ticket exchange, as tickets from the canceled festival in 2020 will not be valid to gain admittance to the Spring 2025 Strawberry Music Festival.

• Exchange for the Spring 2025 Festival – Exchange ticket(s) for new one(s) to the Spring 2025 festival in Grass Valley, CA.
• Donate Back to Strawberry – Waive your option to exchange. This is a substantial way to support Strawberry.

Our office staff is available to help with any questions you may have at (209) 984-8630, M-TH 10am-3pm, or by email at info@strawberrymusic.com.