• Tickets and fees are non-refundable.
• Strawberry accepts all major credit cards. (An additional fee will apply to purchases made by credit card.) You also have the option to pay by check when ordering online.
• A shipping and handling fee of $4.00 per order + $1.00 per ticket will be applied to your order.
• Child and Teen Camping ticket holders must be accompanied by an appropriately ticketed adult.
• Strawberry Music Inc. does not guarantee third party transactions.
• Strawberry Music Festivals are held rain or shine, all acts are subject to change without notice.
• Strawberry Music reserves the right to refuse service.
• Strawberry Music, Inc. is not responsible for bodily harm and/or injury occurring at the festival.
• Strawberry Music Festival attendees must be willing to comply with ticket terms, festival rules, and general policy, as well as local, state, and federal law.

• No firearms or weapons of any kind.
• No fires, open flames, or charcoal cooking allowed.
• No pets. See Strawberry’s Service Animal policy below.
• No dumping of gray water anywhere on the property.
• No sales or solicitation may take place on the grounds without written permission from Strawberry Music Festival. Those engaged in unauthorized sales or solicitation risk immediate expulsion.
• No motorized vehicles (Golf cart use is restricted to staff.)
• No bicycles, skateboards, skates, or scooters on the Music Meadow or in the Food Court.
• No amplified music after 11pm.
• No fishing in Lion’s Lake, except for children 12 and under.
• No swimming, wading, dumping of trash or debris in Lion’s Lake or Nevada Irrigation District (NID) public water system at the Nevada County Fairgrounds.
• Rude, offensive, unsafe, or abusive behavior will not be tolerated.
• Strawberry Music, Inc. reserves the right to refuse service.

• Drive slowly throughout the campgrounds, the speed limit is 5 MPH.
• Keep all access roads clear to traffic and observe all festival boundaries. Strawberry Music Inc. reserves the right to tow vehicles at owner’s expense.
• Recycle and Re-Use! Please use our garbage/recycle stations to dispose of your refuse.
• Smoking or vaping are allowed ONLY in designated areas. Be courteous and make sure that no one else is breathing your second-hand smoke or vape. Check your festival program for locations.
• Strawberry Music Inc. is not responsible for lost or stolen items.
• Upon entering the event, you accept that your likeness (photo/video) may be used as promotional material by Strawberry Music Inc.
• Depending on the performer, video and professional lens photography may not be allowed. Please observe signs and announcements regarding video and photography in performance area.
• Conserve water by limiting showers to the “Strawberry Three-Minute Shower.”
• Consider your neighbors, location, and time of day when you decide to drum, clog, or amplify your music, which must end at 11pm.
• Remember our commitment to leave the Nevada County Fairgrounds in better condition than when we arrived.
• Please embrace our community’s commonly held ethos of kindness, cooperation, and consideration for others, commonly referred to as The Strawberry Way.

• Camping is first come, first serve. There is plenty of space for everyone to have a nice camp site.
• Dry camping with any size/type vehicle is included in the price of a camping ticket.
• As campers arrive throughout the festival, please make them feel welcome and make space for new-comers in your neighborhood.
• Saving space is not allowed. Items used to save space, such as rope, tarps, and chairs, will be removed by staff. You may set up your camp to accommodate those who are yet to arrive; please use only the space necessary for your group.
• Please be considerate of others and park extra cars in one of the designated parking areas. Do not park unneeded vehicles on nice ground for camping.
• Staff is available to help you find a place to camp. Just ask for Camping Assistance when you arrive.
• Fires and charcoal cooking are not allowed. Off ground camp stoves (propane, white gas, or butane) are OK. Please keep your cooking space clear of flammable material.
• Put away alcoholic beverages when your camp is unattended.
• Quiet generators are allowed to run from 10am – 2pm daily. We reserve the right to request you to turn off your generator if it is causing a disturbance.
• Please keep your site clean and move refuse to garbage/recycle regularly. It is the Strawberry Way to leave the festival grounds in better condition than we arrived.
• All festival campers must exit the grounds by 10:00 am on Monday.

• Be considerate of your neighbors. Refrain from talking loudly or making other loud sounds on the Music Meadow and other performance areas.
• All personal items, including blankets and chairs, must be removed from the Music Meadow at the end of each evening’s show.
• Smoking or vaping are not allowed on the Music Meadow. Please looks for signs or see your program for a map of designated smoking/vaping areas.
• Using Cell Phones for anything other than a camera is prohibited on the Music Meadow. Please disable your flash and any other distracting lights in all performance seating areas.
• Observe all signage and announcements regarding professional photography and video. Professional lens photography is allowed on a case by case basis.
• No glass on the Music Meadow.
• No frisbee throwing on the Music Meadow.

Nothing is more important than the well being of our attendees, as well as Nevada County residents. Anywhere there are large gatherings of people there is risk of transmission of COVID-19, and ultimately, you will have to assess and assume that risk for yourself. If we work together, and each of us does our part, we can minimize the risk and protect each other from illness. In addition, Strawberry pledges to implement the best industry practices, in effect at the time, to protect patrons and participants.

As of right now, you must be ready and willing to do all of the following, in order to attend the Spring 2022 Strawberry Music Festival:

• Show proof of full vaccination against COVID-19
• Show proof of a negative test result for COVID-19
• Wear a face covering over your mouth and nose when indoors and outdoors when 6’ distance is not possible
• submit to a temperature reading

Attendee assumes all risk, hazard, and liability relating in any way to the risk of contracting a communicable disease or illness, including, without limitation, exposure to COVID-19, before, during, or after event.

Qualified and bona fide service animals are welcome at the Strawberry Music Festival. Pets and emotional support animals are not granted admittance.

Recently our festival has experienced an increased attendance of non-service animal pets, who have accompanied their owners in violation of California and federal law. It is a crime to misrepresent a pet as a service animal. As a result, we have been forced to develop a service animal policy and procedure. The policy and procedure will be strictly enforced and implemented in the interest of ensuring that bona fide service animals are permitted and all other animals are prohibited from Strawberry Music Festival.

All service animals must be trained for a specific function, related to a disability, housebroken, leashed and under the direct control of their handler at all times. By law, if an animal’s purpose or task is to provide protection, emotional support, well-being, comfort, or companionship, it is not considered a service animal and may not attend the festival with you. Those who bring any animal other than a service animal will not be allowed admittance.

Service animals will be banded at the gate by a member of our Safety & Security staff.  After the service animal has been credentialed, it is not likely that you will be approached again, unless the animal causes a problem.

Persons who are found on site with a non-service animal will be escorted off of the festival grounds and may return without the animal. Strawberry Music reserves the right to refuse service to any individual whose conduct poses a direct threat to the health or safety of other individuals or service animals.

Thank you so much for being part of our Strawberry family, and for your patience as we all worked to figure out how to make our next festival happen. The Spring 2020 ticket exchange process is starting now, and this letter is being sent to inform you of the options available and how to redeem your ticket credit. Strawberry’s survival would not be possible without your continued support and we are deeply grateful.

We are looking forward to seeing many of you in person at Strawberry’s 40th Anniversary celebration next year. The Spring 2022 Strawberry Music Festival will be held May 25th – 30th at the Nevada County Fairgrounds. Camping tickets will go on sale at 10am on Monday, November 22, 2021. More details will be posted to our website at that time.

Before you choose to exchange your ticket(s), please review Strawberry’s updated Terms & Rules, which includes our new COVID-19 policy. Please also be aware that by choosing the exchange option, you are agreeing to comply with the terms and conditions at the time of the festival you attend.

After considering the options listed below, fill out and submit the Spring 2020 Ticket Holders Exchange Form to redeem your credit. We hope to have made this process easy and quick. We look forward to hearing back at your earliest convenience.

Options for Spring 2020 Ticket Holders:

• Exchange for the Spring 2022 Festival- You get to keep your cancelled ticket(s) from 2020 and Strawberry will send you new ticket(s) for 2022. This option is guaranteed to be available to you until February 1, 2022, at which time exchanges for the Spring 2022 Festival will be made based on ticket availability. Allow for 4-6 weeks delivery via USPS. As a special bonus, kids and teens that have grown out of their ticket types will be eligible to receive the appropriate ticket, at no extra charge.
• Exchange for Future Festival- Hold on to your unused ticket(s) to exchange for a Strawberry Music Festival up until the year 2025. With this option, we will send notification of your credit each year, until your credit is used or after the 2025 exchange period.
• Refund- Return your Spring 2020 ticket(s) to Strawberry Music, P.O. Box 664, Jamestown, CA, 95327 by December 31, 2021 for a full refund of the ticket value. Shipping, handling, and credit card fees are not refundable.
• Donate back to Strawberry- Waive your option to refund or exchange. This is a substantial way to support Strawberry Music Festivals. With this option, you may keep your voided tickets.
• Donate to Rock in Road- Donate the value of your ticket(s) to Strawberry’s non-profit partner, Rock in Road. Your donation may be tax deductible.

Spring 2020 RV Site Holders have the option to either receive a full refund of the purchase price OR exchange for the same site type at the Spring 2022 Strawberry Music Festival. Please also fill out and submit Spring 2020 RV Site Holders Exchange Form to redeem your credit.

Our office staff is available to help with any questions you may have M-W, 10am-2pm, at (209) 984-8630, and by email at info@strawberrymusic.com. We hope you are well and we hope to see you there!